PayPal Registrations: Service disruption

Incident Report for Unzer

Resolved

This incident has been resolved.
Posted Feb 07, 2024 - 14:14 CET

Monitoring

Dear customer,

Please be informed that a fix has been implemented from our external provider since 06.02.2024 17:37, and we are monitoring the results.

Thank you for your patience and understanding.

With kind regards,

Your Unzer team
Posted Feb 07, 2024 - 09:19 CET

Update

Dear customer,

Please be informed that the issue has been identified from our external provider and a fix is being prepared.

We sincerely apologise for the inconvenience this caused you.

Thank you for your patience and understanding.

With kind regards,

Your Unzer team
Posted Feb 06, 2024 - 16:26 CET

Identified

Dear customer,

Please be informed that we have noticed a disruption affecting partially PayPal transactions (Registrations only).
Our teams are working in close collaboration with our external provider with high priority to restore the service to normal operation as soon as possible.

We sincerely apologise for the inconvenience this caused you.

Thank you for your patience and understanding.

With kind regards,

Your Unzer team
Posted Feb 05, 2024 - 16:58 CET
This incident affected: Unzer Processing (Alternative Payment Methods).