All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
Credit Card Operational
Alternative Payment Methods Operational
Unzer PayLater Operational
Tillhub Platform Operational
API - Production Operational
Dashboard Application - Production Operational
Webhooks Production Operational
Acquirers Operational
Unzer Austria (mPAY24) Operational
Platform - SOAP Endpoint v15 Operational
Platform - HTTP ETPv5 Endpoint Operational
Platform - Merchant Interface Operational
Credit Card Acquirer - Unzer Operational
Credit Card Acquirer - SIX / Payone Operational
Credit Card Acquirer - Card Complete Operational
Credit Card Acquirer - Hobex Operational
Credit Card Acquirer - Concardis / NETS Operational
Credit Card Acquirer - Amex Operational
Credit Card Acquirer - Diners Operational
APM - Paysafecard Operational
APM - EPS Operational
APM - Sofort Operational
APM - Giropay Operational
APM - Direct Debit Operational
APM - Invoice Operational
APM - PayPal Operational
Payment Terminal Operational
TID 40xxx, 61xxx, 71xxx Operational
TID 68xxx, 88xxx Operational
TID 79xxx Operational
TID 52xxx Operational
TID 65xxx Operational
TID 69xxx Operational
TID 54xxx Operational
API Gateways Operational
Unzer API - Production Operational
Unzer API - Sandbox Operational
Billing Operational
Settlement / Payout Operational
Online Portals Operational
UnzerOne Dashboard - Production Operational
UnzerOne Dashboard - Sandbox Operational
Unzer Insights - Production Operational
Unzer Insights - Sandbox Operational
PayLater Customer Portal - Production Operational
PayLater Customer Portal - Sandbox Operational
PayLater Merchant Portal - Production Operational
PayLater Merchant Portal - Sandbox Operational
UnzerOne Dashboard - Production Operational
Website Operational
Unzer Docs Operational
Unzer Help Operational
Support Operational
Ticketing Operational
Hotline Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] Scheduled Maintenance – EPS Sep 13, 2026 05:00-06:00 CEST

Please be informed that our upstream partner has announced a scheduled maintenance window affecting EPS. During this maintenance window, the EPS service may experience degraded performance.

Start time: 13 September 2026, 05:00 CEST
End time: 13 September 2026, 06:00 CEST
Service affected: EPS
Actions required: No
Posted on Aug 28, 2026 - 14:25 CEST

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Wero - Service Disruption
Resolved - This incident has been resolved.
Sep 7, 21:03 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 7, 20:35 CEST
Identified - We are currently experiencing issues affecting the Wero payment method. Our teams are aware of the situation and are in contact with the provider to investigate and resolve the issue as quickly as possible.

We will provide further updates as soon as more information becomes available.
Sep 7, 20:25 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Mastercard Tokenization Issue
Resolved - This incident has been resolved.
Sep 3, 22:14 CEST
Identified - We are experiencing an issue affecting Mastercard token creation during enrollment and payments using tokens, due to a connectivity issue with the external provider.

Impact:

- Mastercard token creation during enrollment was affected
- Payments using impacted Mastercard tokens were also affected
- Visa and other payment methods were not affected

We are in contact with our provider and waiting their findings.
Sep 3, 18:45 CEST
Ticketing system - Service Disruption
Resolved - This incident has been resolved.
Sep 3, 14:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 09:36 CEST
Identified - Our ticketing system is currently experiencing technical difficulties with receiving support emails. As a result, we may not be receiving emails sent to our support teams at support@unzer.com or info-vie@unzer.com.

Our TechOps team is actively communicating with the provider. For urgent matters, please contact us via our hotline until the issue is fully resolved.
Sep 3, 09:30 CEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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