All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.93 % uptime
Today
API - Production Operational
90 days ago
99.93 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.93 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Jun 9, 2026 09:00-12:00 CEST

Please be informed that we will perform a scheduled maintenance on Tuesday, 09.06.2026, from 09:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Posted on Jun 02, 2026 - 13:32 CEST

EPS - Service degradation due to maintenance Jun 14, 2026 05:00-06:00 CEST

Please be informed that the EPS payment method will affected due to a maintenance run by the upstream provider.
Details of the activity can be found below:
Start time: 14.06.2026 05:00 CEST
Expected end time: 14.06.2026 06:00 CEST
Service affected: There will be a service outage of EPS within the specified time frame.
Actions required: No
Posted on Jun 02, 2026 - 08:40 CEST
Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026
Twint - Service degradation due to maintenance
Completed - The scheduled maintenance has been completed.
May 31, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:01 CEST
Scheduled - Please be informed that the Twint payment method is affected due to a maintenance run by the upstream provider.
Details of the activity can be found below:
Start time: 31.05.2026 08:30 CEST
Expected end time: 31.05.2026 13:00 CEST
Service affected: Twint
Actions required: No
May 31, 09:00 CEST
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Service Disruption Affecting Tillhub API
Resolved - This incident has been resolved.
May 28, 11:16 CEST
Monitoring - Between 28.05.2026 09:43 and 28.05.2026 09:55, we experienced a service disruption affecting the Tillhub API.

The root cause has been identified as infrastructure auto-patching. The system has since recovered, and our technical teams are actively monitoring it to ensure continued stability.
May 28, 10:05 CEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Scheduled Maintenance - Production BNPL Databases Update
Completed - The scheduled maintenance has been completed.
May 22, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 04:00 CEST
Scheduled - We will carry out a schedule maintenance on our BNPL database systems. Please find below more details:

Start Date/Time: Friday, 22 May 2026, 04:00 CEST
End Date/Time: Friday, 22 May 2026, 04:30 CEST

Service affected: The maintenance affects the BNPL production database due to required OS-level patching enforced by AWS. Potentially affected services/applications include:
- Transaction processing app (payment-rest)
- Consumer Portal
- Merchant Portal

Actions required: No

Expected impact: Merchants may experience temporary disruption to transaction processing during the maintenance window.
May 13, 13:23 CEST
May 21, 2026
Connection issue to Concardis (Nets) acquirer
Resolved - This incident has been resolved.
May 21, 15:57 CEST
Monitoring - The external service disruption of Concardis (Nets) acquirer has been resolved and since 21.05.2026 14:43 the service is again operating under normal performance parameters. Monitoring is still ongoing.
May 21, 15:15 CEST
Identified - Payments with Concardis (Nets) acquirer are currently having problems due to connection issue on acquirer side.
We have reached out to the external provider and we are waiting for their findings and resoluiton.
Users may encounter difficulties when attempting to complete transactions using this specific acquirer.
May 21, 13:18 CEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

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