All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
100.0 % uptime
Today
API - Production Operational
90 days ago
100.0 % uptime
Today
Dashboard Application - Production Operational
90 days ago
100.0 % uptime
Today
Webhooks Production Operational
90 days ago
100.0 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Mar 12, 2026 13:00-17:00 CET

We will perform a scheduled maintenance on Thursday, 12.03.2026, from 13:00 until approximately 17:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Posted on Mar 09, 2026 - 17:27 CET
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Unzer Insights – Production: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 CET
Scheduled - We will perform scheduled maintenance on Friday, 06.03.2026, affecting the Unzer Insights Portal.

Start: Friday, 06.03.2026 – 00:00 CET
End: Friday, 06.03.2026 – 01:00 CET
Affected Service: Unzer Insights Portal
Expected Impact: The Unzer Insights Portal may be temporarily unavailable during the maintenance window. Online transaction processing will not be affected.
Actions Required: No action is required from your side.
Mar 3, 13:30 CET
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Scheduled Maintenance - Production API
Completed - The scheduled maintenance has been completed.
Mar 4, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 00:00 CET
Scheduled - We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Wednesday 04.03.2026 00:00 CET
End time: Wednesday 04.03.2026 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Feb 24, 14:52 CET
Mar 3, 2026
Scheduled Maintenance - Production API Databases
Completed - The scheduled maintenance has been completed.
Mar 3, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:00 CET
Scheduled - We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Tuesday 03.03.2026 00:00 CET
End time: Tuesday 03.03.2026 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Feb 17, 10:53 CET
Unzer Insights – Production: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 3, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:01 CET
Scheduled - Please be informed that we will perform scheduled maintenance on Tuesday, 03.03.2026, affecting the Unzer Insights Portal.

Start: Tuesday, 03.03.2026 – 00:00 CET
End: Tuesday, 03.03.2026 – 01:00 CET
Affected Service: Unzer Insights Portal
Expected Impact: The Unzer Insights Portal may be temporarily unavailable during the maintenance window. Online transaction processing will not be affected.
Actions Required: No action is required from your side.
Feb 25, 12:08 CET
Mar 2, 2026
Unzer Insights - BNPL transactions display delay
Resolved - The delay in displaying BNPL transactions in the Unzer Insights Portal has been resolved. All transactions are now visible as expected. Transaction processing was not impacted.
Mar 2, 21:05 CET
Identified - An issue has been identified affecting the Unzer Insights Portal. Specifically, delays in displaying BNPL transactions have been observed.

Our teams have identified the issue and are working with high priority to restore normal service as quickly as possible.

Please note that this does not affect your shop’s transaction processing.

The next update will be provided once transactions are displayed normally again.
Mar 2, 17:33 CET
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 11:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Thursday, 26.02.2026, from 11:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Feb 24, 14:49 CET
Feb 25, 2026
Unzer Insights - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 11:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Wednesday, 25.02.2026, from 11:00 until approximately 12:00, with a maximum of 10-15 minutes of application service degradation during the activity time frame.

Services affected: Sandbox - Unzer Insights
Actions required: No
Expected impact: Transactions displayed on the Unzer Insights Portal
Feb 18, 11:04 CET
Feb 24, 2026
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Feb 24, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 11:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Tuesday, 24.02.2026, from 11:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Feb 17, 10:55 CET
Scheduled Maintenance - Payment API Software Update
Completed - The scheduled maintenance has been completed.
Feb 24, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:00 CET
Scheduled - We will perform scheduled maintenance on our Payment API software. Please find the details below:

Start time: Tuesday, 24 February 2026, 05:00 CET
End time: Tuesday, 24 February 2026, 09:00 CET
Affected service: Production API Gateway
Action required: None
Expected impact: During the maintenance window, brief service degradation of up to 1–2 minutes may occur in payment processing.
Feb 20, 09:53 CET
Feb 23, 2026

No incidents reported.

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