We are pleased to inform you that the issue has been resolved. The affected service is now functioning properly and the affected hotline is reachable as normal.
Quality and reliability are central aspects of our service delivery. If you require further information or support, please feel free to contact our Tech Experts Team (support@unzer.com) via email. Our team of specialist will contact you.
With kind regards,
Your Unzer team
Jun 1, 17:44 CEST
Identified -
Dear customer,
Please be informed that the Tillhub hotline service is currently experiencing some disruption affecting Support hotlines. Our teams are working on this matter with high priority to restore the service to normal operation as soon as possible.
As a backup the following number can be called: +49 30 403668944
We sincerely apologise for the inconvenience this caused you.
We are pleased to inform you that the issue has been resolved. The affected service is now functioning properly again and the delayed Payouts are covered.
Quality and reliability are central aspects of our service delivery. If you require further information or support, please feel free to contact our Tech Experts Team (support@unzer.com) via email. Our team of specialists will contact you.
With kind regards,
Your Unzer team
May 25, 11:24 CEST
Identified -
Dear customer,
Our system is currently experiencing some disruptions, resulting on payouts delay for Secure Invoice payment method. Responsible teams are working on this matter with high priority to restore the service to normal as soon as possible. Please note that this will not affect your shop’s transaction processing.
We sincerely apologise for the inconvenience this caused you.