All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.99 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.93 % uptime
Today
API - Production Operational
90 days ago
99.93 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.93 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
99.99 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance – TWINT Jun 16, 2026 22:00 - Jun 17, 2026 01:00 CEST

Please be informed that our upstream partner has announced a scheduled maintenance window affecting TWINT. During this maintenance window, the TWINT service may experience degraded performance.

Start time: 16 June 2026, 22:00 CEST
End time: 17 June 2026, 01:00 CEST
Service affected: Twint
Actions required: No
Posted on Jun 03, 2026 - 15:37 CEST

Scheduled Maintenance - BNPL DB infrastructure upgrade Jun 29, 2026 02:00-06:00 CEST

We would like to inform you of a planned maintenance window scheduled for 29 June from 02:00 to 06:00.

During this time, we will perform a major infrastructure upgrade that is expected to impact several services across our BNPL platform. As a result, customers may experience temporary service unavailability during the maintenance window.

Affected services:
- Transaction processing and gateways
- Merchant Portals
- BNPL services

Expected impact:
The maintenance may cause temporary disruption to transaction processing, portal access, and BNPL related services. We aim to restore services as quickly as possible, with transaction processing expected to be prioritised first.

Our teams will closely monitor the maintenance throughout the window and work to minimise disruption.

We apologise for any inconvenience and thank you for your understanding.
Posted on Jun 12, 2026 - 14:22 CEST
Jun 16, 2026
eps - Service Disruption
Resolved - The external service disruption of EPS payment method has been resolved, and the service is again operating under normal performance parameters.
Jun 16, 10:54 CEST
Identified - Please be informed that an external issue has been identified which is affecting EPS payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.
Jun 16, 10:27 CEST
Jun 15, 2026

No incidents reported.

Jun 14, 2026
EPS - Service degradation due to maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 05:00 CEST
Scheduled - Please be informed that the EPS payment method will affected due to a maintenance run by the upstream provider.
Details of the activity can be found below:
Start time: 14.06.2026 05:00 CEST
Expected end time: 14.06.2026 06:00 CEST
Service affected: There will be a service outage of EPS within the specified time frame.
Actions required: No
Jun 2, 08:40 CEST
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
BNPL - Slower Transaction Processing Times
Resolved - This incident has been resolved.
Jun 10, 17:16 CEST
Monitoring - During the period from 10.06.2026 15:00 to 10.06.2026 16:15, we observed occasional slower transaction processing times for our Buy Now, Pay Later (BNPL) product.
The delays were caused by increased response times from external credit scoring services. As a result, some transactions may have taken longer than usual to complete.
Our teams are actively monitoring the situation and are in contact with the relevant external credit agencies.
Jun 10, 16:26 CEST
WERO - Service Disruption
Resolved - This incident has been resolved.
Jun 10, 14:46 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 14:03 CEST
Identified - We have identified an issue affecting the WERO payment method. Our teams are currently working on a resolution. Further updates will be provided as they become available.
Jun 10, 11:59 CEST
Jun 9, 2026
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 09:00 CEST
Scheduled - Please be informed that we will perform a scheduled maintenance on Tuesday, 09.06.2026, from 09:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Jun 2, 13:32 CEST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

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