All Systems Operational

Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.93 % uptime
Today
API - Production Operational
90 days ago
99.93 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.93 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Jun 9, 2026 09:00-12:00 CEST

Please be informed that we will perform a scheduled maintenance on Tuesday, 09.06.2026, from 09:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal

Posted on Jun 02, 2026 - 13:32 CEST

EPS - Service degradation due to maintenance Jun 14, 2026 05:00-06:00 CEST

Please be informed that the EPS payment method will affected due to a maintenance run by the upstream provider.
Details of the activity can be found below:
Start time: 14.06.2026 05:00 CEST
Expected end time: 14.06.2026 06:00 CEST
Service affected: There will be a service outage of EPS within the specified time frame.
Actions required: No

Posted on Jun 02, 2026 - 08:40 CEST

Scheduled Maintenance – TWINT Jun 16, 2026 22:00 - Jun 17, 2026 01:00 CEST

Please be informed that our upstream partner has announced a scheduled maintenance window affecting TWINT. During this maintenance window, the TWINT service may experience degraded performance.

Start time: 16 June 2026, 22:00 CEST
End time: 17 June 2026, 01:00 CEST
Service affected: Twint
Actions required: No

Posted on Jun 03, 2026 - 15:37 CEST
Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026
Completed - The scheduled maintenance has been completed.
May 31, 13:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:01 CEST
Scheduled - Please be informed that the Twint payment method is affected due to a maintenance run by the upstream provider.
Details of the activity can be found below:
Start time: 31.05.2026 08:30 CEST
Expected end time: 31.05.2026 13:00 CEST
Service affected: Twint
Actions required: No

May 31, 09:00 CEST
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Resolved - This incident has been resolved.
May 28, 11:16 CEST
Monitoring - Between 28.05.2026 09:43 and 28.05.2026 09:55, we experienced a service disruption affecting the Tillhub API.

The root cause has been identified as infrastructure auto-patching. The system has since recovered, and our technical teams are actively monitoring it to ensure continued stability.

May 28, 10:05 CEST
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.