All Systems Operational
Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.98 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
99.99 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
99.94 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.95 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
99.71 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub API - Production Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Unzer Insights Oct 28, 2024 22:00-23:00 CET
We will carry out a schedule maintenance on our Insights Portal. Please find below more details:
Start time: Tuesday 28.10.2024 22:00 CET
End time: Tuesday 28.10.2024 23:00 CET
Service affected: Unzer Insights Portal
Actions required: No. Online transaction processing will not be affected by this activity
Expected impact: There might be a system degradation up to 1 (one) minute during the activity
Posted on Oct 23, 2024 - 11:14 CEST
Scheduled Maintenance - Production API Databases Nov 5, 2024 00:00-01:00 CET
We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Tuesday 05.11.2024 00:00 CET
End time: Tuesday 05.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:20 CEST
Scheduled Maintenance - Production API Databases Nov 7, 2024 00:00-01:00 CET
We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Thursday 07.11.2024 00:00 CET
End time: Thursday 07.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:26 CEST
Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024
Scheduled Maintenance - Unzer Insights
Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 22:00 CEST
Scheduled - We will carry out a schedule maintenance on our Insights Portal. Please find below more details:
Start time: Tuesday 22.10.2024 22:00 CEST
End time: Tuesday 22.10.2024 23:00 CEST
Service affected: Unzer Insights Portal
Actions required: No. Online transaction processing will not be affected by this activity.
Expected impact: There might be a system degradation up to 1 (one) minute during the activity
Oct 16, 15:15 CEST
Oct 21, 2024
Scheduled Maintenance - Unzer Insights
Completed - The scheduled maintenance has been completed.
Oct 21, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 CEST
Scheduled - We will carry out a schedule maintenance on our Insights Portal. Please find below more details:
Start time: Monday 21.10.2024 07:00 CEST
End time: Monday 21.10.2024 08:00 CEST
Service affected: Unzer Insights Portal
Actions required: No. Online transaction processing will not be affected by this activity.
Expected impact: There might be a system degradation up to 1 (one) minute during the activity
Oct 16, 15:11 CEST
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024
Unzer Insights - Transactions display delay
Resolved - This incident has been resolved and the transactions are showing as normal.
Oct 14, 11:51 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 10:51 CEST
Identified - Dear Unzer Insights user,

Please be informed that the Unzer Insights Portal is currently experiencing some disruption affecting transactions display delay. Issue has been identified as external and our teams are working in close collaboration with the external provider with high priority to restore the service to normal operation as soon as possible. Please note that this will not affect your shop’s transaction processing.

We sincerely apologise for the inconvenience this caused you.

Thank you for your patience and understanding.

With kind regards,

Your Unzer team
Oct 14, 09:21 CEST
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 9, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 10:00 CEST
Scheduled - Dear customer,

We would like to inform you that we will carry out a scheduled maintenance on Wednesday 09.10.2024, starting from 10:00 until approx. 17:00, with a max. of 3 hours downtime during the activity time-frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to Sandbox API and the transactions display on Unzer Insights Portal

We apologise for any inconvenience. Thank you for your understanding.

With kind regards,

Your Unzer team
Oct 8, 16:56 CEST
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