All Systems Operational

Unzer Processing Operational
Credit Card Operational
Alternative Payment Methods Operational
Unzer PayLater Operational
Tillhub Platform Operational
API - Production Operational
Dashboard Application - Production Operational
Webhooks Production Operational
Acquirers Operational
Unzer Austria (mPAY24) Operational
Platform - SOAP Endpoint v15 Operational
Platform - HTTP ETPv5 Endpoint Operational
Platform - Merchant Interface Operational
Credit Card Acquirer - Unzer Operational
Credit Card Acquirer - SIX / Payone Operational
Credit Card Acquirer - Card Complete Operational
Credit Card Acquirer - Hobex Operational
Credit Card Acquirer - Concardis / NETS Operational
Credit Card Acquirer - Amex Operational
Credit Card Acquirer - Diners Operational
APM - Paysafecard Operational
APM - EPS Operational
APM - Sofort Operational
APM - Giropay Operational
APM - Direct Debit Operational
APM - Invoice Operational
APM - PayPal Operational
Payment Terminal Operational
TID 40xxx, 61xxx, 71xxx Operational
TID 68xxx, 88xxx Operational
TID 79xxx Operational
TID 52xxx Operational
TID 65xxx Operational
TID 69xxx Operational
TID 54xxx Operational
API Gateways Operational
Unzer API - Production Operational
Unzer API - Sandbox Operational
Integrations Operational
Plugins Operational
SDKs Operational
Billing Operational
Settlement / Payout Operational
Online Portals Operational
UnzerOne Dashboard - Production Operational
UnzerOne Dashboard - Sandbox Operational
Unzer Insights - Production Operational
Unzer Insights - Sandbox Operational
PayLater Customer Portal - Production Operational
PayLater Customer Portal - Sandbox Operational
PayLater Merchant Portal - Production Operational
PayLater Merchant Portal - Sandbox Operational
UnzerOne Dashboard - Production Operational
Hip Portal - Production Operational
Website Operational
Unzer Docs Operational
Unzer Help Operational
Support Operational
Ticketing Operational
Hotline Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Completed - The scheduled maintenance has been completed.
Sep 30, 09:20 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 30, 08:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 17:00 CEST
Scheduled - We are performing scheduled maintenance on our API - Sandbox.

Impact: During the maintenance window, the API - Sandbox and its associated services will be temporarily unavailable to users.

Sep 29, 16:52 CEST

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 10:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 10:10 CEST
Scheduled - We are performing scheduled maintenance on our API - Sandbox.

Impact: During the maintenance window, the API - Sandbox and its associated services will be temporarily unavailable to users.

Sep 27, 10:09 CEST

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Completed - The scheduled maintenance has been completed.
Sep 27, 09:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:35 CEST
Scheduled - We are performing scheduled maintenance on our API - Sandbox.

Impact: During the maintenance window, the API - Sandbox and its associated services will be temporarily unavailable to users.

Sep 24, 09:33 CEST

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 09:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 09:35 CEST
Scheduled - We are performing scheduled maintenance on our HIP Portal.

Impact: During the maintenance window, the portal and its associated services will be temporarily unavailable to end users.

Sep 18, 09:35 CEST
Completed - The scheduled maintenance has been completed.
Sep 24, 09:18 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 09:17 CEST
Scheduled - We are performing scheduled maintenance on our API - Sandbox.

Impact: During the maintenance window, the API - Sandbox and its associated services will be temporarily unavailable to users.

Sep 19, 09:17 CEST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Completed - The scheduled maintenance has been completed.
Sep 21, 16:00 CEST
Verifying - Verification of the maintenance item is currently underway.
The Insights Portal is online, with limited functionality available.

Sep 21, 08:37 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 16:00 CEST
Scheduled - We are performing scheduled maintenance on our Insights Portal.

Impact: During the maintenance window, the portal and its associated services will be temporarily unavailable to end users.

Sep 18, 15:56 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Sep 18, 2026

Sep 17, 2026

Resolved - This incident has been resolved.
Sep 17, 10:28 CEST
Identified - Merchants using the Tillhub Dashboard are currently unable to import products via Excel files (.xls format) due to a performance issue with the importer. Importing products via CSV format continues to work as expected.

Our team is in contact with the provider and we are waiting for their findings.

Sep 16, 20:07 CEST