All Systems Operational
Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.97 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
99.99 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
99.98 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TLS/SSL certificate update Apr 12, 2023 12:00-13:00 CEST
Dear customer,

The TLS/SSL certificate of our Unzer Payment API for domain *.heidelpay.com, such as api.heidelpay.com or payment.heidelpay.com will be replaced on the April 12, 2023.

We strongly recommend that you do not store dedicated certificates on the server side in your system.

If you have a stored certificate, then you must use the updated certificate from April 12, 2023. To replace the existing certificate, download the new one and follow the steps for updating it on your system.

This certificate is valid for the entire *heidelpay.com domain and will be used on both the test and the live systems.

It is already updated on the test system, so you can test it with the new certificate.

On our production system, the change will take place on April 12, 2023 12:00 CEST. The certificate can then be tested.

Note:
- If the shop systems and web servers do not have the SSL certificate of the respective remote station stored, then no action is required.
- However, if you check the SSL certificate of the payment system in your system, the new certificate must also be stored here.
- You must also check other systems such as merchandise management and fulfillment that are connected to the Unzer system with regard to certificate validation.

Please send an email to support@unzer.com for any further questions.

With kind regards,

Your Unzer team

Posted on Mar 13, 2023 - 15:47 CET
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.