All Systems Operational

Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
99.98 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.99 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.98 % uptime
Today
API - Production Operational
90 days ago
99.98 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.98 % uptime
Today
Webhooks Production Operational
90 days ago
99.98 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
99.99 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Sandbox Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Jul 21, 2026 13:00-17:00 CEST

Please be informed that we will perform a scheduled maintenance on Tuesday, 21.07.2026, from 13:00 until approximately 17:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal

Posted on Jul 16, 2026 - 11:10 CEST
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Completed - The scheduled maintenance has been completed.
Jul 16, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 CEST
Scheduled - Please be informed that our upstream partner has announced a scheduled maintenance window affecting EPS. During this maintenance window, the EPS service may experience degraded performance.

Start time: 15 July 2026, 20:00 CEST
End time: 16 July 2026, 00:00 CEST
Service affected: EPS
Actions required: No

Jul 9, 11:17 CEST
Jul 15, 2026
Resolved - This incident has been resolved.
Jul 15, 11:00 CEST
Identified - We are currently experiencing a service disruption affecting Mastercard authentications. At this time, all Mastercard authentication attempts are being rejected due to an issue on Mastercard side.

Our teams have been informed and are actively monitoring the situation with Mastercard.

We will share further updates as soon as more information becomes available.

Jul 15, 09:54 CEST
Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:00 CEST
Scheduled - Please be informed that we will perform a scheduled maintenance on Tuesday, 14.07.2026, from 09:00 until approximately 12:00, with a maximum of 5-10 minutes of service degradation during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal

Jul 9, 11:58 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - This incident has been resolved.
Jul 8, 17:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 17:00 CEST
Update - A fix has been prepared and will be implemented in the next few minutes. We will continue to monitor the situation and share further updates as they become available.
Jul 8, 16:15 CEST
Identified - Please be informed that an external issue has been identified which is sporadically affecting the TWINT payment method. Our teams are working closely with the external provider, and we are currently awaiting their findings and resolution steps.
Jul 8, 14:46 CEST
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.