All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
99.98 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.99 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
100.0 % uptime
Today
API - Production Operational
90 days ago
100.0 % uptime
Today
Dashboard Application - Production Operational
90 days ago
100.0 % uptime
Today
Webhooks Production Operational
90 days ago
100.0 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
99.99 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Sandbox Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
UnzerOne Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.96 % uptime
Today
Ticketing Operational
90 days ago
99.92 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[External] Scheduled Maintenance – EPS Sep 13, 2026 05:00-06:00 CEST

Please be informed that our upstream partner has announced a scheduled maintenance window affecting EPS. During this maintenance window, the EPS service may experience degraded performance.

Start time: 13 September 2026, 05:00 CEST
End time: 13 September 2026, 06:00 CEST
Service affected: EPS
Actions required: No
Posted on Aug 28, 2026 - 14:25 CEST

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Mastercard Tokenization Issue
Resolved - This incident has been resolved.
Sep 3, 22:14 CEST
Identified - We are experiencing an issue affecting Mastercard token creation during enrollment and payments using tokens, due to a connectivity issue with the external provider.

Impact:

- Mastercard token creation during enrollment was affected
- Payments using impacted Mastercard tokens were also affected
- Visa and other payment methods were not affected

We are in contact with our provider and waiting their findings.
Sep 3, 18:45 CEST
Ticketing system - Service Disruption
Resolved - This incident has been resolved.
Sep 3, 14:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 3, 09:36 CEST
Identified - Our ticketing system is currently experiencing technical difficulties with receiving support emails. As a result, we may not be receiving emails sent to our support teams at support@unzer.com or info-vie@unzer.com.

Our TechOps team is actively communicating with the provider. For urgent matters, please contact us via our hotline until the issue is fully resolved.
Sep 3, 09:30 CEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

[External] Emergency Scheduled Maintenance – EPS
Completed - The scheduled maintenance has been completed.
Aug 23, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 03:00 CEST
Scheduled - Please be informed that our upstream partner has announced an emergency scheduled maintenance window affecting EPS. Due to urgent maintenance, a failover will take place on 22.08.2026, at 03:00 a.m. Normal operations are expected to resume on 23.08.2026, at 7:00 a.m.

No negative impact on service availability is expected between the failover and the failback.

Start time: Saturday 22 August 2026, 03:00 CEST
End time: Sunday 23 August 2026, 07:00 CEST
Service affected: EPS
Actions required: No
Aug 21, 11:17 CEST

Aug 22, 2026

Aug 21, 2026

No incidents reported.

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