This incident has been resolved and the transactions are showing as normal.
Posted Oct 14, 2024 - 11:51 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2024 - 10:51 CEST
Identified
Dear Unzer Insights user,
Please be informed that the Unzer Insights Portal is currently experiencing some disruption affecting transactions display delay. Issue has been identified as external and our teams are working in close collaboration with the external provider with high priority to restore the service to normal operation as soon as possible. Please note that this will not affect your shop’s transaction processing.
We sincerely apologise for the inconvenience this caused you.
Thank you for your patience and understanding.
With kind regards,
Your Unzer team
Posted Oct 14, 2024 - 09:21 CEST
This incident affected: Online Portals (Unzer Insights - Production).