Merchant Portal - BNPL transactions display delay

Incident Report for Unzer

Resolved

The delay in displaying BNPL transactions in the Merchant Portal has been resolved. All transactions are now visible as expected.

Posted Apr 30, 2026 - 13:25 CEST

Identified

An issue has been identified affecting the BNPL Merchant Portal. Specifically, delays in displaying BNPL transactions has been observed.
Our teams have identified the issue and are working with high priority to restore normal service as quickly as possible.

Please note that this does not affect your shop’s transaction processing.

The next update will be provided once transactions are displayed normally again.

Posted Apr 30, 2026 - 12:20 CEST

This incident affected: Online Portals (PayLater Merchant Portal - Production, PayLater Merchant Portal - Sandbox).