Insights - BNPL transactions display delay

Incident Report for Unzer

Resolved

This incident has been resolved

Posted May 12, 2026 - 15:49 CEST

Update

We are continuing to work on a fix for this issue.

Posted May 12, 2026 - 14:33 CEST

Identified

An issue has been identified affecting the Insights Portal. Specifically, delays in displaying BNPL transactions has been observed.
Our teams have identified the issue and are working with high priority to restore normal service as quickly as possible.

Please note that this does not affect your shop’s transaction processing.

The next update will be provided once transactions are displayed normally again.

Posted May 12, 2026 - 14:29 CEST

This incident affected: Online Portals (PayLater Merchant Portal - Production, PayLater Merchant Portal - Sandbox).