Unzer Austria (mPAY24) - Hobex acquirer outage
Incident Report for Unzer
Resolved
This incident has been resolved.
Posted Sep 24, 2024 - 11:17 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 24, 2024 - 10:54 CEST
Identified
Dear customer,

We are facing issues processing Credit Card Authorisations for Unzer Austria (mPAY24) via the acquirer Hobex.
Our external provider is working on a solution.

If you require further information or support, please feel free to contact our Tech Experts Team (support@unzer.com) via email.
Our team of specialists will contact you.

With kind regards,
Your Unzer team
Posted Sep 24, 2024 - 10:38 CEST
This incident affected: Unzer Austria (mPAY24) (Credit Card Acquirer - Hobex).