EPS - Partial Service Disruption
Incident Report for Unzer
Resolved
Dear customer,

The external service disruption of EPS payment method has been resolved and the service is again operating under normal performance parameters.

With kind regards,
Your Unzer team
Posted Sep 17, 2024 - 11:42 CEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 17, 2024 - 10:47 CEST
Identified
Dear customer,

Please be informed that an external issue has been identified which is partially affecting EPS payment method for some specific banks. Our teams are in close cooperation with the external provider, and we are waiting their findings and resolution steps.

With kind regards,
Your Unzer team
Posted Sep 17, 2024 - 10:46 CEST
This incident affected: Unzer Processing (Alternative Payment Methods) and Unzer Austria (mPAY24) (APM - EPS).
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