Mastercard outage for Authorizations (3DS)

Incident Report for Unzer

Resolved

Dear customer,

A low acceptance rate for Mastercard transactions has been observed during the timeframe: Jun 12, 2023 11:00 CEST - Jun 12, 2023 21:00 CEST, due to systems outage on Mastercard side. During the incident timeframe, customers have experienced transaction failures.

We apologise for any inconvenience. Thank you for your understanding.

With kind regards,

Your Unzer team

Posted Jun 13, 2023 - 09:09 CEST

This incident affected: Unzer Processing (Credit Card).