All Systems Operational

Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.96 % uptime
Today
API - Production Operational
90 days ago
99.97 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.97 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
99.99 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.98 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 21, 2025

No incidents reported today.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Resolved - This incident has been resolved.
Nov 18, 15:41 CET
Monitoring - A fix has been implemented from our external provider and since Nov 18, 13:53 CET all endpoints are stable.
Nov 18, 15:02 CET
Update - The issue has been identified from the external provider and a fix is being implemented.
Nov 18, 14:24 CET
Identified - Please be informed that an external issue has been identified which is causing a partial outage affecting the Tillhub API.
Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.

Below Endpoint might be impacted:

- Tillhub Dashboard https://dashboard.tillhub.com/
- Tillhub Online Booking https://online-booking.tillhub.com/
- Tillhub API https://api.tillhub.com/

Note: Payment processing from our POS devices is not affected.

Nov 18, 13:08 CET
Resolved - This incident has been resolved.
Nov 18, 15:40 CET
Identified - Please be informed that an external issue has been identified which is partially affecting PayPal payment method.
PayPal has acknowledged the issue and our teams are in close cooperation and we are waiting their findings and resolution steps.

Nov 18, 13:45 CET
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Tuesday, 11.11.2025, from 09:00 until approximately 11:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal

Nov 4, 15:01 CET
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.