All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.93 % uptime
Today
API - Production Operational
90 days ago
99.93 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.93 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Scheduled Maintenance - Production BNPL Databases Update
Completed - The scheduled maintenance has been completed.
May 22, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 04:00 CEST
Scheduled - We will carry out a schedule maintenance on our BNPL database systems. Please find below more details:

Start Date/Time: Friday, 22 May 2026, 04:00 CEST
End Date/Time: Friday, 22 May 2026, 04:30 CEST

Service affected: The maintenance affects the BNPL production database due to required OS-level patching enforced by AWS. Potentially affected services/applications include:
- Transaction processing app (payment-rest)
- Consumer Portal
- Merchant Portal

Actions required: No

Expected impact: Merchants may experience temporary disruption to transaction processing during the maintenance window.
May 13, 13:23 CEST
May 21, 2026
Connection issue to Concardis (Nets) acquirer
Resolved - This incident has been resolved.
May 21, 15:57 CEST
Monitoring - The external service disruption of Concardis (Nets) acquirer has been resolved and since 21.05.2026 14:43 the service is again operating under normal performance parameters. Monitoring is still ongoing.
May 21, 15:15 CEST
Identified - Payments with Concardis (Nets) acquirer are currently having problems due to connection issue on acquirer side.
We have reached out to the external provider and we are waiting for their findings and resoluiton.
Users may encounter difficulties when attempting to complete transactions using this specific acquirer.
May 21, 13:18 CEST
May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Unzer Insights - Transactions display delay
Resolved - This incident has been resolved.
May 14, 12:26 CEST
Monitoring - We are seeing improvements from the external provider, and the Unzer Insights Portal is processing transactions again. We continue to monitor the situation closely and are awaiting final confirmation from the provider that the issue has been fully resolved.

Please note that this issue does not affect your shop’s transaction processing.
May 14, 11:02 CEST
Update - The issue is caused by an outage affecting an external partner. Our teams are actively monitoring the situation, and we are awaiting the provider’s findings and resolution.

Please note that this issue does not affect your shop’s transaction processing.
May 14, 09:50 CEST
Identified - Dear Unzer Insights user,

Please be informed that the Unzer Insights Portal is currently experiencing a disruption affecting delays in transaction display.

The issue has been identified, and our teams are working on it with high priority to restore normal service as soon as possible.

Please note that this issue does not affect your shop’s transaction processing.

We sincerely apologize for any inconvenience this may cause and thank you for your patience and understanding.
May 14, 09:07 CEST
May 13, 2026

No incidents reported.

May 12, 2026
Insights - BNPL transactions display delay
Resolved - This incident has been resolved
May 12, 15:49 CEST
Update - We are continuing to work on a fix for this issue.
May 12, 14:33 CEST
Identified - An issue has been identified affecting the Insights Portal. Specifically, delays in displaying BNPL transactions has been observed.
Our teams have identified the issue and are working with high priority to restore normal service as quickly as possible.

Please note that this does not affect your shop’s transaction processing.

The next update will be provided once transactions are displayed normally again.
May 12, 14:29 CEST
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