All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.96 % uptime
Today
API - Production Operational
90 days ago
99.97 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.93 % uptime
Today
Webhooks Production Operational
90 days ago
99.97 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
99.99 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.98 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 23, 2025

No incidents reported today.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Scheduled Maintenance - Tillhub Analytics
Completed - The scheduled maintenance has been completed.
Dec 18, 06:00 CET
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:58 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 16, 12:57 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 11:00 CET
Scheduled - Please be informed that we are performing maintenance on Tillhub Analytics.
Start time: Tuesday 16.12.2025 11:00 CET
End time: Thursday 18.12.2025 06:00 CET

Impact:
Some merchants may temporarily be unable to view analytics during data reprocessing
Analytics updates may be delayed.
Historical analytics may be temporarily unavailable for some merchants until back-fill completes.

This is planned maintenance and does not affect all merchants.
No action is required: data will repopulate automatically
We will provide updates as progress continues
Dec 16, 10:54 CET
Dec 17, 2025

No incidents reported.

Dec 16, 2025
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 13:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Tuesday, 16.12.2025, from 13:00 until approximately 17:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Dec 11, 16:07 CET
Dec 15, 2025
Scheduled Maintenance - Tillhub Platform
Completed - The scheduled maintenance has been completed.
Dec 15, 21:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 21:00 CET
Scheduled - We will carry out a scheduled maintenance on our Tillhub system on Monday, 15.12.2025, from 21:00 CET until approximately 21:10 CET, with a metrics unavailability up to 10 minutes during the activity timeframe.

Please find more details below:

Start time: Monday 15.12.2025 21:00 CET
End time: Monday 15.12.2025 21:10 CET
Service affected: Tillhub Dashboard (tillhub-analytics-service)
Actions required: No
Expected impact: During the activity, metrics and graphs on the Home page of the Tillhub Dashboard and UnzerOne Dashboard will not be available
Dec 15, 14:20 CET
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
BNPL payout delays (EUR, CHF)
Resolved - Please be informed that the issue causing delays in BNPL merchant payouts in EUR and CHF has been resolved. Our banking partner has successfully addressed the software update that led to this problem. The issue has been resolved, and all EUR and CHF payments with the status “pending” have been successfully executed with today's exchange rate. We appreciate your patience and understanding during this time. If you have any questions, please feel free to reach out to our support team.
Dec 12, 18:03 CET
Identified - We are currently experiencing delays in BNPL merchant payouts in EUR and CHF due to an unexpected software update at our external banking partner. Our teams are working closely with the partner to restore normal payouts as a top priority. At this time, the impact is limited to a subset of merchants. Funds are secure and will be disbursed once the payout service resumes.

No action is required from your side. We will provide updates on this page as soon as new information is available.
Dec 12, 10:45 CET
Dec 11, 2025

No incidents reported.

Dec 10, 2025
Scheduled Maintenance - Tillhub Platform
Completed - The scheduled maintenance has been completed.
Dec 10, 21:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 21:00 CET
Scheduled - We will carry out a scheduled maintenance on our Tillhub system on Wednesday, 10.12.2025, from 21:00 CET until approximately 21:10 CET, with a metrics unavailability up to 10 minutes during the activity timeframe.

Please find more details below:

Start time: Wednesday 10.12.2025 21:00 CET
End time: Wednesday 10.12.2025 21:10 CET
Service affected: Tillhub Dashboard (tillhub-analytics-service)
Actions required: No
Expected impact: During the activity, metrics and graphs on the Home page of the Tillhub Dashboard and UnzerOne Dashboard will not be available
Dec 10, 15:58 CET
Dec 9, 2025
Scheduled Maintenance - Tillhub Platform
Completed - The scheduled maintenance has been completed.
Dec 9, 21:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 21:00 CET
Scheduled - We will carry out a scheduled maintenance on our Tillhub system on Tuesday, 09.12.2025, from 21:00 CET until approximately 21:10 CET, with a metrics unavailability up to 10 minutes during the activity timeframe.

Please find more details below:

Start time: Tuesday 09.12.2025 21:00 CET
End time: Tuesday 09.10.2025 21:10 CET
Service affected: Tillhub Dashboard (tillhub-analytics-service)
Actions required: No
Expected impact: During the activity, metrics and graphs on the Home page of the Tillhub Dashboard and UnzerOne Dashboard will not be available
Dec 9, 13:08 CET
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