All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.96 % uptime
Today
API - Production Operational
90 days ago
99.98 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.94 % uptime
Today
Webhooks Production Operational
90 days ago
99.98 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Feb 10, 2026 09:00-12:00 CET

Please be informed that we will perform a scheduled maintenance on Tuesday, 10.02.2026, from 09:00 until approximately 12:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Posted on Feb 06, 2026 - 09:26 CET
Feb 7, 2026

No incidents reported today.

Feb 6, 2026
Unzer Direct Bank Transfer and Wero - Payment Status Delays
Resolved - This incident has been resolved.
The final status updates for affected payments are currently in progress and will be completed within the next few hours. Payment status updates are being delivered to merchants via webhooks.
Feb 6, 16:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 15:38 CET
Update - We are continuing to work on a fix for this issue.
Feb 6, 12:09 CET
Identified - We are currently experiencing issues with Unzer Direct Bank Transfer and Wero payment methods. Some merchants may encounter delays or difficulties in receiving the latest status of completed payments.

Please note that payment processing itself is not impacted. The issue affects only the transmission of payment status updates to merchants.

Our engineering team is actively investigating the root cause and is working to resolve the issue as quickly as possible, including ensuring that the correct status is updated for all affected payments.

Next update: We will provide another update within the next 60 minutes, or sooner if significant progress is made.
Feb 6, 11:08 CET
Feb 5, 2026
Scheduled Maintenance - Production API Databases
Completed - The scheduled maintenance has been completed.
Feb 5, 10:33 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 CET
Scheduled - We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Thursday 05.02.2026 10:00 CET
End time: Thursday 05.02.2026 10:50 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Feb 3, 09:35 CET
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 30, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 13:00 CET
Scheduled - Please be informed that we will perform a scheduled maintenance on Friday, 30.01.2026, from 13:00 until approximately 17:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Jan 27, 13:55 CET
Degraded performance on Tillhub API
Resolved - This incident has been resolved.
Jan 30, 09:25 CET
Monitoring - We investigated elevated latency and performance issues affecting Tillhub functionalities between 30.01.2026 08:30 - 30.01.2026 08:42. During this time merchants may have experienced:

- Slow API responses
- Delays loading the dashboard/portal

Issue has been recovered from our our engineering team and we are actively monitoring the performance.
Jan 30, 08:51 CET
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Degraded performance on Prod API
Resolved - This incident has been resolved.
Jan 27, 13:03 CET
Update - We are continuing to monitor for any further issues.
Jan 27, 13:02 CET
Monitoring - Between 27.01.2026 10:28 CET and 27.01.2026 10:44 CET, our Prod API experienced degraded performance that may have caused increased latency and intermittent errors for some users. The issue has been mitigated and performance has returned to normal. We are monitoring closely and investigating the root cause.
Jan 27, 11:17 CET
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

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