Monitoring - Please be informed that we have deployed a fix on the production environment of the reported incident. Our teams are currently monitoring the system to ensure the effectiveness of the fix.
Oct 29, 2024 - 17:20 CET
Oct 29, 2024 - 17:20 CET
Identified - Please be informed that the Unzer Insights Portal is currently experiencing some disruption resulting in a delay on transaction display. The issue has been identified and our teams are working on this matter with high priority to restore the service to normal operation as soon as possible. Please note that this will not affect your shop’s transaction processing.
Oct 29, 2024 - 12:38 CET
Oct 29, 2024 - 12:38 CET
Unzer Processing
Operational
Credit Card
Operational
Alternative Payment Methods
Operational
Unzer PayLater
Operational
Acquirers
Operational
Unzer Austria (mPAY24)
Operational
Platform - SOAP Endpoint v15
Operational
Platform - HTTP ETPv5 Endpoint
Operational
Platform - Merchant Interface
Operational
Credit Card Acquirer - Unzer
Operational
Credit Card Acquirer - SIX / Payone
Operational
Credit Card Acquirer - Card Complete
Operational
Credit Card Acquirer - Hobex
Operational
Credit Card Acquirer - Concardis / NETS
Operational
Credit Card Acquirer - Amex
Operational
Credit Card Acquirer - Diners
Operational
APM - Paysafecard
Operational
APM - EPS
Operational
APM - Sofort
Operational
APM - Giropay
Operational
APM - Direct Debit
Operational
APM - Invoice
Operational
APM - PayPal
Operational
Payment Terminal
Operational
TID 40xxx, 61xxx, 71xxx
Operational
TID 68xxx, 88xxx
Operational
TID 79xxx
Operational
TID 52xxx
Operational
TID 65xxx
Operational
TID 69xxx
Operational
TID 54xxx
Operational
API Gateways
Operational
Unzer API - Production
Operational
Unzer API - Sandbox
Operational
Tillhub API - Production
Operational
Billing
Operational
Settlement / Payout
Operational
Online Portals
Degraded Performance
Unzer Insights - Production
Degraded Performance
Unzer Insights - Sandbox
Operational
PayLater Customer Portal - Production
Operational
PayLater Customer Portal - Sandbox
Operational
PayLater Merchant Portal - Production
Operational
PayLater Merchant Portal - Sandbox
Operational
Tillhub Dashboard - Production
Operational
Website
Operational
Unzer Docs
Operational
Unzer Help
Operational
Support
Operational
Ticketing
Operational
Hotline
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Production API Databases
Nov 5, 2024 00:00-01:00 CET
We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Tuesday 05.11.2024 00:00 CET
End time: Tuesday 05.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:20 CEST
Start time: Tuesday 05.11.2024 00:00 CET
End time: Tuesday 05.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:20 CEST
Scheduled Maintenance - Production API Databases
Nov 7, 2024 00:00-01:00 CET
We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Thursday 07.11.2024 00:00 CET
End time: Thursday 07.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:26 CEST
Start time: Thursday 07.11.2024 00:00 CET
End time: Thursday 07.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Posted on Oct 16, 2024 - 09:26 CEST