All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.99 % uptime
Today
API - Production Operational
90 days ago
99.99 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.99 % uptime
Today
Webhooks Production Operational
90 days ago
99.99 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
99.99 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
100.0 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
99.98 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance Nov 11, 2025 09:00-11:00 CET

Please be informed that we will perform a scheduled maintenance on Tuesday, 11.11.2025, from 09:00 until approximately 11:00, with a maximum downtime of 5-10 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Posted on Nov 04, 2025 - 15:01 CET
Nov 7, 2025

No incidents reported today.

Nov 6, 2025
eps - Service Disruption
Resolved - The external service disruption of EPS payment method has been resolved, and the service is again operating under normal performance parameters.
Nov 6, 19:50 CET
Identified - Please be informed that an external issue has been identified which is affecting EPS payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.
Nov 6, 19:34 CET
Nov 5, 2025
iDeal - Service Disruption
Resolved - The external service disruption of iDeal payment method has been resolved and the service is again operating under normal performance parameters.
Nov 5, 19:25 CET
Identified - Please be informed that an external issue has been identified which is affecting iDeal payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.
Nov 5, 19:08 CET
Nov 4, 2025

No incidents reported.

Nov 3, 2025
Schedule Maintenance - Tillhub Platform
Completed - The scheduled maintenance has been completed.
Nov 3, 21:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 21:00 CET
Scheduled - We will carry out a schedule maintenance on our Tillhub system on Monday, 03.11.2025, from 21:00 until approximately 21:30, with a maximum of metrics unavailability of 10 mins during the activity time frame.

Please find below more details:

Start time: Monday 03.11.2025 21:00 CET
End time: Monday 06.10.2025 21:10 CET
Service affected: Tillhub Dashboard (tillhub-analytics-service)
Actions required: No
Expected impact: During the activity metrics and graphs on the Home page of the Tillhub Dashbord and UnzerOne Dashboard will not be available
Nov 3, 13:26 CET
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Service Disruption - POS Terminals for TID's 5xxx
Resolved - This incident has been resolved.
Oct 25, 12:27 CEST
Identified - Dear customer,

An external issue has been identified affecting Credit Cards processing for card readers starting with terminal ID: 5xxx
Our teams are in close collaboration with the provider and an update will follow as soon as we have more information from the external provider.

Thank you for your patience and understanding.

With kind regards,

Your Unzer team
Oct 25, 11:14 CEST
Oct 24, 2025

No incidents reported.

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