All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Tillhub Platform Operational
90 days ago
99.95 % uptime
Today
API - Production Operational
90 days ago
99.95 % uptime
Today
Dashboard Application - Production Operational
90 days ago
99.95 % uptime
Today
Webhooks Production Operational
90 days ago
99.95 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.99 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.97 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Portals DB Update May 6, 2026 20:00-20:30 CEST

We will perform planned maintenance on 6 May from 20:00 to 20:30 CEST.

Expected interruption: 5–20 minutes

Affected services:
UnzerOne Dashboard, Unzer Selfonboarding

Impact:
During the maintenance window, services may be temporarily unavailable or experience brief interruptions.
Posted on Apr 30, 2026 - 17:22 CEST
May 1, 2026

No incidents reported today.

Apr 30, 2026
Merchant Portal - BNPL transactions display delay
Resolved - The delay in displaying BNPL transactions in the Merchant Portal has been resolved. All transactions are now visible as expected.
Apr 30, 13:25 CEST
Identified - An issue has been identified affecting the BNPL Merchant Portal. Specifically, delays in displaying BNPL transactions has been observed.
Our teams have identified the issue and are working with high priority to restore normal service as quickly as possible.

Please note that this does not affect your shop’s transaction processing.

The next update will be provided once transactions are displayed normally again.
Apr 30, 12:20 CEST
Apr 29, 2026

No incidents reported.

Apr 28, 2026
Service Disruption - POS Terminals (68xxxx)
Resolved - This incident has been resolved.
Apr 28, 12:27 CEST
Identified - Please be informed of an incident involving an external provider that impacted all card types for terminal IDs beginning with 68xxxx. Our teams are in close communication with the provider and are currently awaiting their findings.
Apr 28, 10:32 CEST
Apr 27, 2026
Scheduled Maintenance – OpenBanking / Direktüberweisung
Completed - The scheduled maintenance has been completed.
Apr 27, 06:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 CEST
Scheduled - Please be advised that scheduled maintenance will take place on Monday, 27.04.2026, from 06:00 until approximately 06:30.

During this maintenance window, a service degradation of up to 5–10 minutes may occur.

Affected services: OpenBanking / Direktüberweisung
Actions required: None
Expected impact: Transactions processed during the maintenance window may experience a delay before being marked as successful or failed.
Apr 20, 15:12 CEST
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
TWINT - Service Degradation
Resolved - This incident has been resolved.
Apr 20, 15:15 CEST
Identified - Please be informed that an external issue has been identified which is affecting TWINT payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.
Apr 20, 14:42 CEST
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

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