All Systems Operational

Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
100.0 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
100.0 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
100.0 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.98 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
100.0 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
99.91 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub API - Production Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
99.97 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
99.85 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

API - Sandbox: Scheduled Maintenance May 20, 2025 09:00-11:00 CEST

Please be informed that we will perform a scheduled maintenance on Tuesday, 20.05.2025, from 09:00 until approximately 11:00, with a maximum downtime of 30 minutes during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to the Sandbox API and the transactions displayed on the Unzer Insights Portal
Posted on May 14, 2025 - 14:41 CEST
May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
eps - Service Disruption
Resolved - The external service disruption of EPS payment method has been resolved and the service is again operating under normal performance parameters.
May 12, 17:31 CEST
Identified - Please be informed that an external issue has been identified which is affecting EPS payment method. Our teams are in close cooperation with the external provider and we are waiting their findings and resolution steps.
May 12, 16:44 CEST
Service Disruption Affecting Tillhub API
Resolved - This incident has been resolved.
May 12, 16:42 CEST
Monitoring - On Friday 09.05.2025, between 11:50 - 13:49, we experienced a partial unexpected service disruption that affected Tillhub API for some of our customers. This disruption was caused by a service malfunction, which prevented the system from normal operations.

Impact: During this time period, customers may have faced difficulties with device registration, data management from POS, as well as issuing new licences.

Resolution: Our technical team identified the root cause and implemented immediate corrective measures by restoring full service functionality.
May 9, 14:27 CEST
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Auszahlungsverzögerung der täglichen Auszahlungen aus Luxemburg am Freitag 09.05.2025
Completed - Alle Auszahlungen werden automatisch am kommenden Montag, den 12.05.2025 an Sie angewiesen.

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All payouts will be transferred to you automatically next Monday, 12.05.2025.
May 9, 14:22 CEST
Scheduled - Wir möchten Sie darüber informieren, dass es aufgrund des luxemburgischen Feiertags „Europatag“ am Freitag, den 09.05.2025 zu einer Auszahlungsverzögerung kommen wird.
Alle Auszahlungen werden automatisch am kommenden Montag, den 12.05.2025 an Sie angewiesen.

Mit freundlichen Grüßen
Ihr Unzer-Team

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Please be informed that there will be a delay in payouts on Friday, 09.05.2025 due to the Luxembourg public holiday “Europe Day”.
All payouts will be transferred to you automatically next Monday, 12.05.2025.

Kind regards,
Unzer Team
May 8, 15:24 CEST
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

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