All Systems Operational
Uptime over the past 90 days. View historical uptime.
Unzer Processing Operational
90 days ago
99.99 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Alternative Payment Methods Operational
90 days ago
99.97 % uptime
Today
Unzer PayLater Operational
90 days ago
100.0 % uptime
Today
Acquirers Operational
90 days ago
100.0 % uptime
Today
Unzer Austria (mPAY24) Operational
90 days ago
99.99 % uptime
Today
Platform - SOAP Endpoint v15 Operational
90 days ago
100.0 % uptime
Today
Platform - HTTP ETPv5 Endpoint Operational
90 days ago
100.0 % uptime
Today
Platform - Merchant Interface Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Unzer Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - SIX / Payone Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Card Complete Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Hobex Operational
90 days ago
99.99 % uptime
Today
Credit Card Acquirer - Concardis / NETS Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Amex Operational
90 days ago
100.0 % uptime
Today
Credit Card Acquirer - Diners Operational
90 days ago
100.0 % uptime
Today
APM - Paysafecard Operational
90 days ago
100.0 % uptime
Today
APM - EPS Operational
90 days ago
99.91 % uptime
Today
APM - Sofort Operational
90 days ago
100.0 % uptime
Today
APM - Giropay Operational
90 days ago
100.0 % uptime
Today
APM - Direct Debit Operational
90 days ago
100.0 % uptime
Today
APM - Invoice Operational
90 days ago
100.0 % uptime
Today
APM - PayPal Operational
90 days ago
100.0 % uptime
Today
Payment Terminal Operational
90 days ago
99.95 % uptime
Today
TID 40xxx, 61xxx, 71xxx Operational
90 days ago
99.71 % uptime
Today
TID 68xxx, 88xxx Operational
90 days ago
100.0 % uptime
Today
TID 79xxx Operational
90 days ago
100.0 % uptime
Today
TID 52xxx Operational
90 days ago
100.0 % uptime
Today
TID 65xxx Operational
90 days ago
100.0 % uptime
Today
TID 69xxx Operational
90 days ago
100.0 % uptime
Today
TID 54xxx Operational
90 days ago
100.0 % uptime
Today
API Gateways Operational
90 days ago
100.0 % uptime
Today
Unzer API - Production Operational
90 days ago
100.0 % uptime
Today
Unzer API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub API - Production Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Settlement / Payout Operational
90 days ago
100.0 % uptime
Today
Online Portals Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Production Operational
90 days ago
100.0 % uptime
Today
Unzer Insights - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Customer Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Production Operational
90 days ago
100.0 % uptime
Today
PayLater Merchant Portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Tillhub Dashboard - Production Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Unzer Docs Operational
90 days ago
100.0 % uptime
Today
Unzer Help Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
100.0 % uptime
Today
Hotline Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
Unzer Austria (mPAY24) - Service Disruption
Resolved - We are pleased to inform you that the issue has been resolved. The affected service is now functioning properly again.

Quality and reliability are central aspects of our service delivery. If you require further information or support, please feel free to contact our Tech Experts Team (support@unzer.com) via email. Our team of specialists will contact you.
Nov 20, 21:33 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 20, 21:13 CET
Investigating - Our Unzer Austria (mPAY24) system is currently experiencing some disruption affecting payment processing. Our teams are working on this matter with high priority to restore the service to normal as soon as possible. We sincerely apologize for the inconvenience this caused you.
Nov 20, 20:41 CET
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
API - Sandbox : Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 CET
Scheduled - Please be informed that we will carry out a scheduled maintenance on Thursday 14.11.2024, starting from 10:00 until approx. 16:00, with a max. of 30 minutes of downtime during the activity time frame.

Services affected: Sandbox Paypage API V2
Actions required: No
Expected impact: Connectivity to Sandbox Paypage API V2
Nov 11, 16:43 CET
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
API - Sandbox: Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 CET
Scheduled - Please be informed that we will carry out a scheduled maintenance on Monday 11.11.2024, starting from 10:00 until approx. 13:00, with a max. of 30 minutes of downtime during the activity time frame.

Services affected: Sandbox (Payment testing and Unzer Insights transactions display)
Actions required: No
Expected impact: Connectivity to Sandbox API and the transactions displayed on the Unzer Insights Portal
Nov 8, 12:17 CET
eps - Service disruption due to maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 08:36 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 21:00 CET
Scheduled - Please be informed that EPS payment method is affected due to a maintenance run by the external provider. Details of the activity can be found below:
Start time: 09.11.2024 20:00 CET
Expected end time: 10.11.2024 00:00 CET
Service affected: EPS
Actions required: No
Nov 9, 20:54 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Nov 8, 2024

No incidents reported.

Nov 7, 2024
Scheduled Maintenance - Production API Databases
Completed - The scheduled maintenance has been completed.
Nov 7, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 CET
Scheduled - We will carry out a schedule maintenance on our API database systems. Please find below more details:
Start time: Thursday 07.11.2024 00:00 CET
End time: Thursday 07.11.2024 01:00 CET
Service affected: Production API Gateway
Actions required: No
Expected impact: There might be a system degradation of 3-5 minutes during the activity.
Oct 16, 09:26 CEST
Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage